For medical and allied health practices, online booking and team organisation

Osteopaths, physiotherapists, speech therapists or group practices: each practitioner opens their booking page, and reception sees the appointments of the whole practice. The medical record stays in your clinical software.

Full trial of the Business plan, no card required.

Puwapi takes care of what surrounds the care itself: appointments, the team, email and invoices. It keeps no health data, and you must not entrust any to it.

What Puwapi does for you

  • A booking page per practitioner, with their hours, their appointment types and the time left between two
  • Every practitioner’s appointments in one place, readable from Google, Apple or Outlook through a subscription
  • Online payment at booking, for the sessions you ask to be paid in advance
  • An email address on the practice’s domain for each practitioner, and a team chat

What it doesn’t do, or not yet

  • No health data: the hosting is not HDS-certified, so no patient record, no reason for the visit, no clinical report
  • No Carte Vitale, no electronic treatment form, no direct billing to health insurance
  • No teleconsultation: Puwapi’s video calls are not a care tool
  • Patients cannot yet reschedule or cancel their appointment on their own

A day at the practice, seen from reception

On the left, the practice’s day. On the right, what lands on the patient record, with nothing medical. Pick a time to replay it.

PMPaul MartinNew patient07:50
Contact record · history
    The day begins.

    The modules care practices use most

    They are included in the plan. None of them is meant to hold health data.

    Online booking

    One page per practitioner, with their hours, their appointment types and their booking notice.

    See the module

    Calendar

    The team calendar, where a blocked slot disappears from the booking page.

    See the module

    Chat

    Channels for the team and reception, instead of a group on someone’s phone.

    See the module

    Mail

    An address on the practice’s domain for each practitioner.

    See the module

    Invoicing

    Invoices for the sessions you charge for, and an export for your accountant.

    See the module

    Customers

    Each patient’s contact details and appointments, nothing more.

    See the module

    Business

    Five booking calendars, ten people at the practice, one mailbox each.

    €79 excl. VAT a monthTry it free Compare plans

    What care practices ask us

    Can Puwapi host our patient records?

    No. Puwapi’s hosting is not certified for health data (HDS). Records, clinical reports and prescriptions stay in your clinical software. The details are on the Security and GDPR page.

    What should we ask patients when they book?

    Their name, email address and phone number. Appointment types can ask questions: keep them practical, and never ask for the reason for the visit.

    Do patients receive a reminder?

    They receive a confirmation by email when they book. There is no automatic reminder the day before yet. An automation can send them a text message as soon as they book, at the text message rate.

    Does the calendar connect to our clinical software?

    No, there is no connection to clinical software. Your Puwapi calendar can be read from Google, Apple or Outlook through a subscription, but an external calendar does not block your slots.

    I am a coach, lawyer or adviser, is this the right page?

    No, the Practices page is meant for you: booking, video calls and online payment for advisory professions.

    Try Puwapi with your real clients

    Import your client list during the trial, and find your own clients in Puwapi. No card required.

    Start the trial