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HomeLegal notice

Legal notice

Last updated: 3 September 2026

Information about the publisher of puwapi.com, its hosting arrangements and the processing of personal data.

This English version is provided for convenience only. The French version is the legally binding text and prevails in the event of any discrepancy.

1. Site publisher

  • Company name: Puwapi
  • Legal form: SAS
  • Share capital: €3 500
  • Registered office: 47 rue Vivienne, 75002 Paris, France
  • SIRET number: 109 381 566 00016
  • Trade register (RCS): Paris - 109 381 566
  • EU VAT number: FR15109381566
  • Publication director: Abdurahmen Gharsalli
  • Contact: contact@puwapi.com

2. Hosting

Primary host: Contabo GmbH - Welfenstraße 22, 81541 Munich, Germany - https://contabo.com.

Host contact: info@contabo.com - fax +49 89 216 658 62. The host publishes no telephone number; its support team is reachable from its website.

Mail servers: hosted on the same infrastructure. Production servers are located in Munich, Germany, within the European Union. Files uploaded to the service are stored with Scaleway, in its French region (Paris).

3. Intellectual property

All content on puwapi.com (text, images, logos, graphics, user interface) is the exclusive property of Puwapi or of its content providers, and is protected by French and international intellectual property law. Any unauthorised reproduction, representation, modification or exploitation is strictly prohibited.

The “Puwapi” trademark and associated logo are the subject of a pending filing with the INPI (French trademark office).

4. Personal data - data controller

Under the General Data Protection Regulation (GDPR - EU Regulation 2016/679) and the amended French Data Protection Act, users of the site have the right to access, rectify, object to, restrict, port and erase their personal data.

  • Data controller: Puwapi, 47 rue Vivienne, 75002 Paris, France
  • GDPR contact: contact@puwapi.com
  • Supervisory authority: Commission Nationale de l'Informatique et des Libertés (CNIL) - www.cnil.fr

Data collected through the site (contact form, free trial sign-up) is used solely to provide the service and manage the commercial relationship. It is never sold to third parties. Retention periods are detailed in the privacy policy.

5. Cookies and trackers

puwapi.com sets no advertising cookie, no third-party analytics cookie and no social network tracker. It makes no request to any third-party server: fonts are served from our own servers and social links are plain links, with no widget or pixel. No consent banner is therefore required: every tracker listed below is strictly necessary for the service to work or remembers your display preferences, and is exempt from consent on that basis (article 82 of the French Data Protection Act, CNIL decision no. 2020-091).

We measure site traffic with Open Analytics, open-source software that we host ourselves on our own server (c.oa.puwapi.com). No browsing data is sent to any third-party processor, nor outside the European Union. This measurement writes nothing to your device: no cookie, no local storage, no persistent identifier. Your IP address is used only, for the duration of the request, to derive a country and a city and to compute a hashed statistical identifier that changes every day; it is never stored. No advertising profile is built and no cross-site tracking is possible. This measurement rests on our legitimate interest in knowing how our pages are visited (article 6(1)(f) GDPR); as it writes nothing to your device, it does not require your consent. The Global Privacy Control and Do Not Track signals sent by your browser are honoured: when either is on, no measurement takes place.

TrackerIssuer, purpose and lifetime
NEXT_LOCALESet by puwapi.com (first-party cookie). Remembers the language the page is served in. Lifetime: the browsing session.
puwapi-localeSet by puwapi.com for all Puwapi services (.puwapi.com domain). Only set if you change language using the switcher, so that your choice follows you across the other services. Lifetime: 12 months.
puwapi-themeSet by Puwapi services (.puwapi.com domain). Only set if you choose the light or dark theme. Lifetime: 12 months.
puwapi-signed-inSet by puwapi.com (first-party cookie). Only records that a session is open, so the site can offer access to your dashboard instead of the sign-in button. Holds no personal data. Lifetime: the browsing session.
puwapi-staySet by puwapi.com (first-party cookie). Set if you ask to browse the marketing site while signed in, so that you are not sent back to your customer area. Lifetime: 2 hours.
Session cookiesSet by app.puwapi.com and auth.puwapi.com. Keep your authenticated session open in your customer area. Only set after you sign in. Lifetime: the session, or the validity period of the session if you ask to stay signed in.

You can delete these trackers and block them at any time from your browser settings. Blocking session cookies prevents you from signing in to your customer area.

6. Hyperlinks

Puwapi cannot be held liable for the content of third-party sites linked from its pages. Linking to puwapi.com is permitted without prior agreement, provided the link is not misleading as to the origin of the content and does not associate Puwapi with unlawful content.

7. Applicable law

This site and this legal notice are governed by French law. In the event of a dispute, and after an attempt at amicable resolution, the French courts shall have sole jurisdiction.

Puwapi.

The management suite for small businesses: customers, invoicing, projects, mail and files in one workspace, hosted in the European Union.

Platform

Quotes and invoicesE-invoicingCustomers and CRMProjectsSupportOnline bookingMail and filesChat and videoAssistant and ClaudeAll applications

Industries

AgenciesPracticesConsulting and IT servicesRetailTradesHair and beautyRestaurantsMedical practices

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